Cancel and rebook costs
Cancelling or rebooking a course or workshop means extra work and costs. There are therefore costs associated with cancelling or rescheduling a workshop. In case the booking is canceled in time, I will reimburse part of the costs.
Below you can read more about our cancellation conditions.
- Canceling up to one month before the start of the course/workshop: administration costs €20.
- Cancelling or rescheduling within 7 - 30 days before the start of the workshop: 50% refund of the workshop price. If you find another participant who wants to attend the course or if there are people on the waiting list, I will transfer the course fee back to you minus adminstration costs (€20).
- No show, cancelling or rescheduling up to 3 days before the start of the workshop: no compensation.
Contact: info@kleistof.nl
Replacement
If you are unable to attend, you can transfer your ticket to another participant. You must email this to me in advance. I will charge administration costs only, €20.
Force Majeures
Cancellation by Kleistof (Force Majeures)
Kleistof reserves the right to cancel the course before the start of the course due to insufficient participation, illness or any other form of force majeure. In that case, the customer will receive a cancellation notice by e-mail and will be able to receive a full refund for the course or a change of date.
In the event that a cancellation is due to a third party or event beyond our control, we will offer the customer an alternative option on a different date. In that case, no automatic refund of the costs will take place. If the customer does not use the alternative that we offer and also fails to respond to this within 1 month, our obligation to refund lapses.